Service intervals explained
Service intervals are recurring maintenance timers — one per component or job, like “chain replacement every 6 months” or “fork lower-leg service every 500 miles.” RidePrint tracks each one and tells you what's due before it becomes a problem. Here's how to set them up and keep them accurate.
Add an interval
Open your bike from the Garage, switch to the Maintenance tab, and tap Addnext to Service intervals. Quick presets fill in common jobs with one tap, or browse the component library for manufacturer-recommended intervals matched to your bike's registered parts.
Service intervals
AddTrack by time, distance, or both
Set an interval in months, in miles, or both. With both set, whichever limit you hit first triggers the alert — a chain set to “6 months or 1,500 miles” comes due at 1,500 miles even if only 3 months have passed.
Every (months)
Every (miles)
Set the starting point
An interval can't count down until it knows when the job was last done. Enter the last service date (and the bike's mileage at that point, for distance intervals) when you create it — or tap Set last service date on the interval later. Until then it shows a dash instead of a status.
Distance intervals count against your bike's total logged miles — so they work best with Strava connected or rides logged manually. No rides, no mileage countdown.
Read the status at a glance
Every interval shows one of three states. Due soonmeans within 30 days for time intervals, or within the last 10% of miles (minimum 50) for distance intervals. Your Garage rolls the most urgent status up to each bike's card, so you see what needs attention without opening anything.
Log service to reset the timer
When you add a service record, the form lists your intervals under “Resets which intervals?”Check every job the service covered and each one's timer restarts from that service's date and mileage. This is the loop that keeps your maintenance history and your reminders in sync.
Resets which intervals?
Turn on email reminders
In Account → Notifications, enable email reminders and RidePrint sends you a summary of everything due soon or overdue across all your bikes — so you don't have to remember to check. Reminders are free for all accounts.
Troubleshooting
My interval shows a dash instead of a status+
It doesn't have a starting point yet. Tap the interval and set the last service date (and mileage, for distance intervals). If you don't remember, an estimate is better than nothing — you can correct it the next time the job is actually done.
My distance interval never counts down+
Distance intervals count against the bike's logged miles. If you aren't logging rides — either automatically via Strava or manually from the Rides page — the mileage never moves. Connect Strava or log rides for the countdown to work.
I logged a service but the interval is still overdue+
The service record only resets intervals you checked under “Resets which intervals?” when saving it. Edit the service record and check the right interval, or open the interval and set its last service date directly.
I'm not getting reminder emails+
Check that email reminders are switched on in Account → Notifications, and that the notification email address there is correct (it can differ from your login email). Reminders only send when something is actually due soon or overdue.
Still stuck? Contact support and we'll help you get set up.