Service intervals explained
Service intervals are recurring maintenance timers — one per component or job, like “chain replacement every 6 months” or “fork service every 500 miles.” RidePrint tracks each one and tells you what's due before it becomes a problem. Here's how to set them up and keep them accurate.
Add an interval
Open your bike from the Garage, switch to the Maintenance tab, and tap Addnext to Service intervals. A picker pops up with manufacturer-recommended intervals suggested for your bike's registered parts — or browse by category, or add a custom interval if the job you want isn't listed. Picking one pre-fills the whole form; you can still edit any field before saving.
Service intervals
AddSuggested for your bike
Fork service (lowers)
Fox 38 / 36 / 34 GRIP2 · 50 hrs
Brake bleed
SRAM Code / Maven · 12 mo
Browse by category
Track by time, distance, or both
Set an interval in months, in miles, or both. With both set, whichever limit you hit first triggers the alert — a chain set to “6 months or 1,500 miles” comes due at 1,500 miles even if only 3 months have passed.
Every (months)
Every (miles)
Set the starting point
An interval can't count down until it knows when the job was last done. Enter the last service date (and the bike's mileage at that point, for distance intervals) when you create it — or tap Set last service date on the interval later. Until then it shows a dash instead of a status.
Distance intervals count against your bike's total logged miles — so they work best with Strava connected or rides logged manually. No rides, no mileage countdown.
Read the status at a glance
Every interval shows one of three states. Due soon means within 30 days for time intervals, or within the last 10% of miles (minimum 50) for distance intervals. On the Maintenance tab, anything overdue or due soon is pinned in a Needs attentionsection at the top; everything else sits in collapsible category groups (Drivetrain, Brakes, Suspension…) — a green pill on a group means nothing inside needs you. Your Garage rolls the most urgent status up to each bike's card, so you see what needs attention without opening anything.
Needs attention
Log service to reset the timer
When you add a service record, the form lists your intervals under “Resets which intervals?”Check every job the service covered and each one's timer restarts from that service's date and mileage. This is the loop that keeps your maintenance history and your reminders in sync.
Resets which intervals?
Turn on email reminders
In Account → Notifications, enable email reminders and RidePrint sends you a summary of everything due soon or overdue across all your bikes — so you don't have to remember to check. Reminders are free for all accounts.
Troubleshooting
My interval shows a dash instead of a status+
It doesn't have a starting point yet. Tap the interval and set the last service date (and mileage, for distance intervals). If you don't remember, an estimate is better than nothing — you can correct it the next time the job is actually done.
My distance interval never counts down+
Distance intervals count against the bike's logged miles. If you aren't logging rides — either automatically via Strava or manually from the Rides page — the mileage never moves. Connect Strava or log rides for the countdown to work.
I logged a service but the interval is still overdue+
The service record only resets intervals you checked under “Resets which intervals?” when saving it. Edit the service record and check the right interval, or open the interval and set its last service date directly.
I'm not getting reminder emails+
Check that email reminders are switched on in Account → Notifications, and that the notification email address there is correct (it can differ from your login email). Reminders only send when something is actually due soon or overdue.
Still stuck? Contact support and we'll help you get set up.